If you have reached the payout minimum but don't see a new payment in the Payments Section, a couple reasons could be:
- the 5th of the month hasn't passed, meaning payments are still being processed and haven't been registered yet in the Payments Section
- You haven't sent a request to enable invoices to Viralize or you haven't completed the authorization procedure
- You reached the payout minimum after the referenced month
- Your payout is higher than 50€, see the thresholds here.
We advise you to read more details on payment timing here.
If your situation doesn't fall under any of these conditions, please contact us.
We will verify the details.